We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
All orders Ship from NYC -- Shipping Costs are Non-Refundable.
Returns will not be processed unless they go through our Returns Manager, please reach out to us at service@wgempire.com
We only accept returns on domestic orders.
International orders are final sale only and may not be returned or exchanged. VERAFIED is not responsible for international shipments lost in transit.
You may return the items postmarked within 7 calendar days of receipt. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached.
ITEMS cannot be refunded or exchanged Additional non-returnable items： Swimwear, Lingerie To be eligible for a return, your item must be unused, unworn and in the same condition that you received it with the original..
You will be refunded to your original form of payment. Please note, the return shipping charges are not refunded. The shipping label you may print and a label fee will be deducted when your item is processed. Please allow up to 5-7 business days for your refund or exchange to be processed. Once you receive your confirmation email, please follow the instructions provided in the email to complete your return.
No price adjustments for prior purchases.
Just email us directly and we’ll take you through the process.