Do you ship overseas?
Worldwide shipping is available now!
Free US shipping: over $100;
Free international shipping: over $300;
Free shipping on any orders to China.
How long will it take to get my order?
Please allow 1 to 2 business days for us to receive and process your order. It also depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout
You may return the items postmarked within 14 calendar days of receipt. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached. Returns must be requested within 14 days of receipt and items must be received within 21 days of purchase date. Items received after 21 days or with the security tag missing or removed cannot be returned.
Returns will not be processed unless they go through our Returns Manager, please reach out to us at email@example.com
ITEMS cannot be refunded or exchanged：
You will be refunded to your original form of payment. Please note, the return shipping charges are not refunded unless there is a defect in the merchandise.The shipping label you may print and a label fee will be deducted when your item is processed. Please allow up to 5-7 business days for your refund or exchange to be processed. Once you receive your confirmation email, please follow the instructions provided in the email to complete your return.
No price adjustments for prior purchases.
All orders placed during online sales and promotional periods are final. No refunds or exchanges are allowed. If merchandise is returned despite this policy, items will be sent back to you.
Just email us directly and we’ll take you through the process.
We would love to help you with the size exchanges for full-priced items. (All orders placed during online sales and promotional periods are final. No exchanges are allowed.) Please contact us at firstname.lastname@example.org within 7 days of the package delivery date.